Glass Replacement & Parts Warranty Info

LIMITED TEN (10) YEAR MANUFACTURER'S WARRANTY against seal failure applies to All Insulated
Glass Units.  Stress cracks are NOT included in this warranty.

General Conditions and Exclusions

The limited warranty set forth in this document is the only express warranty (whether written or oral)
applicable to One Source Renovation LLC and no one is authorized to modify or expand this limited
warranty. All warranty claims must be made during the applicable warranty period.


ALL IMPLIED WARRANTIES WILL EXPIRE WITH THE TERM OF THE (10) YEAR LIMITED SEAL
FAILURE WARRANTY.  STRESS CRACKS ARE NOT COVERED UNDER THIS WARRANTY.  ONE
SOURCE RENOVATION LLC  EXCLUDES AND WILL NOT PAY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES AND ITS LIABILITY WILL IN ALL INSTANCES BE LIMITED TO REPAIR
OR REPLACEMENT OR REFUND OF THE ACTUAL PURCHASE PRICE OF THE DEFECTIVE PRODUCT
AT THE DISCRETION OF ONE SOURCE RENOVATION LLC.

Parts Warranty (not including glass)
All parts (not including glass) installed by OSR are guaranteed for 1 year unless otherwise stated in writing.

OSR Labor Guarantee
Labor is guaranteed for 2 years after completion of the job.  




OSR Privacy Policy

What information do we collect?
We collect information from you when you place an order or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail
address, mailing address, phone number or credit card information.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other
company for any reason whatsoever, without your consent, other than for the express purpose of delivering
the purchased product or service requested.


How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you
enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure
Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be
accessible by those authorized with special access rights to such systems, and are required to keep the
information confidential.

After a transaction, your private information (credit cards, social security numbers, financial, etc.) will not
be stored on our servers.

Do we use cookies?
We do not use cookies.

Do we disclose any information to outside parties?
No!  We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
This does not include trusted third parties who assist us in operating our website, conducting our business,
or servicing you, so long as those parties agree to keep this information confidential. We may also release
your information when we believe release is appropriate to comply with the law, enforce our site policies, or
protect ours or others rights, property, or safety.

Deposits:
Deposits are not refundable after 24 hours of placing your order.    When using a credit card you authorize
One Source Renovation, LLC to charge the appropriate amount to your card.  This includes deposits partial
payments and final payments.   

Returned Checks:
A $36.00 fee will be applied for any returned checks.

Your Consent:
By using our site, you consent to our online privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.


Contact Us:
If there are any questions regarding this privacy policy you may contact us using the information below.

www.WindowRepairGuy.com
One Source Renovation LLC
180 W. Willow St.
Coal City, IL 60416
USA
help@windowrepairguy.com
888-297-4771
One Source Renovation LLC
©All Rights Reserved 2011
O
S
R
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Residential & Commercial Glass Replacement
888.297.4771
One Source Renovation LLC
One Source Renovation LLC
Serving the Illinois Counties of:
Cook, DuPage, Grundy, Iroquois,
Kane, Kankakee, Kendall, La Salle,
Lake, Livingston & Will.
Coverage by ZIP Code
Aurora - Naperville - Plainfield - Joliet - Chicago
Window and Door Repair & Installation